Terms of Service

1. Agreement

These terms are a contract between Audvera AI, Inc. (“Audvera”) and the organization or individual using the service (“you”). By creating an account, starting a trial, or using the free risk assessment, you accept these terms. If you are accepting on behalf of an organization, you represent that you have authority to bind it. Enterprise customers with a signed order form or master agreement are governed by that agreement where it conflicts with these terms.

2. The service

Audvera is an AI-native audit management and GRC platform: engagement planning and execution, risk and controls management, AI-assisted drafting, review workflows, and reporting. We may improve or modify features over time; we will not materially reduce the core functionality of your purchased plan during a paid term.

3. Accounts and workspaces

You are responsible for the accuracy of account information, the security of credentials, and the actions of users in your workspace. Seats are assigned to individual auditors and may be reassigned as your team changes. Stakeholder access for auditees and reviewers outside the audit team is included and unlimited on all plans.

4. Trials and the free assessment

Trials are free for the stated period, require no payment method, and convert to a paid plan only when you choose one. We may limit, suspend, or expire trial workspaces and free assessment sessions. Expired trial workspaces are retained for at least 30 days so you can convert without losing work; we may delete them after that window.

5. Fees and renewal

Fees, billing frequency, and seat counts are stated at checkout or on your order form. Subscriptions renew automatically unless cancelled before the renewal date; for annual terms we send a renewal reminder before the renewal date, and you can cancel from your billing settings or by email. Where your plan includes a renewal price cap, the cap stated at purchase applies. Taxes are your responsibility where applicable. Fees are non-refundable except where required by law or expressly stated. We may suspend access for amounts that remain overdue more than 14 days after notice.

6. Your content

You own your audit content — engagements, risk registers, controls, workpapers, findings, evidence, and exports. You grant us the limited rights needed to host, process, and display that content to provide the service, including sending relevant context to AI subprocessors when you invoke AI features. We do not use your audit content to train AI models. We may use aggregated, de-identified usage data — which does not include your audit content — to operate, secure, and improve the service. You can export your content at any time while your subscription is active.

7. AI-generated content

AI features produce drafts: risk assessments, procedures, test conclusions, and similar work product. AI output is preparer-level work that requires review by a qualified professional before reliance. Audvera enforces review and signoff workflows, but your organization remains responsible for the professional judgment, conclusions, and opinions in your audit work. Audvera does not provide audit, legal, accounting, or other professional services or opinions, and AI output is not a representation by Audvera to any third party — audit committees, regulators, and external auditors rely on your organization’s reviewed and adopted work product, not on Audvera.

8. Acceptable use

You will not:

• Resell or provide the service to third parties outside your organization, except under a firm plan covering client work.
• Probe, breach, or test the security of the service without written authorization.
• Upload content that is unlawful or that you lack the rights to process.
• Use the service to build a competing product or benchmark it for publication without consent.
• Use the service in violation of export control or sanctions laws, or while subject to sanctions.

9. Confidentiality and data

Each party will protect the other’s confidential information with at least reasonable care and use it only to perform under these terms. Our handling of personal data and customer audit content is described in the Privacy Policy, which is part of these terms. A data processing addendum is available to customers on request.

10. Intellectual property

Audvera retains all rights in the service, including software, AI workflows and prompts, templates we provide, and documentation. Feedback you provide may be used to improve the service without obligation.

11. Indemnification

You will defend and indemnify Audvera against third-party claims arising from content you upload without sufficient rights or your use of the service in violation of law or these terms. Audvera will defend and indemnify you against third-party claims that the service, as provided by us, infringes their intellectual property; if such a claim arises, we may modify the service, replace the affected functionality, or refund prepaid unused fees and terminate the affected service. These obligations require prompt notice of the claim, control of the defense by the indemnifying party, and reasonable cooperation, and are subject to Section 13.

12. Disclaimers

The service is provided “as is” to the maximum extent permitted by law. We do not warrant that the service is error-free or uninterrupted, or that AI output is accurate or complete. Features identified as beta or preview are provided for evaluation, may change or be discontinued, and are excluded from any commitments in these terms. Statutory warranties that cannot be excluded are not affected.

13. Limitation of liability

Neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits, lost revenue, or loss of goodwill. Each party’s total liability under these terms is capped at the fees paid or payable by you in the twelve months before the claim. These limits do not apply to your payment obligations, a party’s indemnification obligations under Section 11, or a party’s gross negligence, willful misconduct, or fraud.

14. Suspension and termination

You may cancel at any time effective at the end of the current billing period. We may suspend or terminate for material breach that remains uncured 30 days after notice, immediately for security risk or unlawful use, or for nonpayment as described in Section 5. On termination we will make your content available for export for 30 days, then delete it per the Privacy Policy. Provisions that by their nature should survive termination — including confidentiality, intellectual property, indemnification, limitation of liability, and payment obligations — survive.

15. General

These terms are governed by the laws of the State of Delaware, excluding conflict of law rules, and the state and federal courts located in Delaware have exclusive jurisdiction over disputes arising from these terms. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control. These terms create no third-party beneficiaries. Neither party may assign these terms without consent, except to a successor in a merger or sale. If a provision is unenforceable, the rest remains in effect. We may update these terms prospectively; material changes will be notified by email or in-product notice before they take effect for your next term.

16. Contact

Audvera AI, Inc. · info@audvera.com