How does the free trial work?+
Describe your audit on the landing page (no credit card). Audvera assembles the engagement — objectives, risks, procedures, and evidence requests — and opens a 14-day full-access trial with that context already loaded. Pro-tier capabilities by default; upgrade to Team or Firm any time during or after the trial.
What's the difference between Team and Firm Starter?+
Team is for internal audit functions auditing your own organization — single workspace, no client-facing features. Firm Starter is for CPA and advisory firms auditing client organizations — one workspace per client, with cross-workspace engagement portfolio. The pricing reflects the value of the multi-client workflow, not just user count.
What counts as a "concurrent active client engagement"?+
An engagement is "active" when it's in any state between SCOPED and ISSUED (planning through report issuance). Engagements in CHARTERED (not yet planned) and MONITORING (post-issuance follow-up) don't count toward your concurrent cap. There's no hard cap on engagements completed per year — only on how many can be in flight at once.
Can I switch tiers later?+
Yes. Upgrade is immediate; downgrade applies at the next billing cycle. If you're on Firm and downgrade to Team, your client workspaces remain readable but new client engagements aren't creatable until you upgrade back.
Is there a discount for annual billing?+
Yes. Annual billing on Firm Starter and Firm Growth saves approximately 17% (~$2,000-$4,000/yr). Pro and Team are monthly only by default; annual prepay is available — contact sales.
What payment methods do you accept?+
All major credit cards via Stripe. ACH and wire are available for annual contracts on Firm tiers and above.
Do you offer a free tier?+
No free tier, but every plan starts with a 14-day no-credit-card trial. Describe your audit on the landing page and Audvera opens the engagement with that context attached.
How does enterprise pricing work?+
Enterprise pricing scales with your audit volume, security requirements (custom MSA / DPA, private deployment), and seat count. SSO and additional enterprise controls are on the roadmap and available to early enterprise customers on request. Most procurement closes within 30 days from initial sales call. Talk to sales for a custom quote.